Introduction 

Team building, conflict resolution within and between teams, and activity-based team building, are some of the techniques employed to create change within and between people, teams and organizations. However, the track record for outcome success has been spotty at best.  It is not uncommon for individuals to leave sessions utilizing these approaches with a strong commitment to do things differently.  Unfortunately, very quickly they return to past behaviour.  Prior conflicts return and they become entrenched even further within the organization.   

What’s Different About Our Processes  

Rather than start with a particular technique and fitting the problem to the approach, The SyntecGroup starts with a framework for understanding what prevents change and what fosters change for individuals, teams, departments and divisions within an organization.  Employing an interactive process, the SyntecGroup assists the targeted group or groups in diagnosing the problem/s in a manner that eliminates the need to blame, focuses on the “systemic” interactions and processes that sustain the problem and creates personal ownership for generating constructive sustainable solutions and directions for change. It is only at this point that the SyntecGroup will custom design a process that will address the problems as perceived by the participants. We employ numerous change and mediation strategies, many of which were developed in conjunction with our clients. 

We have successfully employed our approach with boards of directors, teams in conflict and conflicts between teams or between individuals.  We have also assisted departments, divisions and entire organizations diagnose and resolve problems that have been significant barriers to profitability and other strategic outcomes. The processes have been utilized with all levels within an organization.  Some of the issues we have addressed include: creating new strategic directions, board- management relationships, employee-management relations, dysfunctional teams at all levels, teams, departments and/or divisions functioning below expectation, and specific conflicts within and across teams or divisions.

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